This Is Vegas Casino Responsible Gambling
Gambling at This Is Vegas Casino should always be viewed as entertainment, not as a way to make money or solve financial difficulties. Games are based on chance, and there is no guaranteed strategy or outcome. Only gamble with money you can afford to lose and never treat gambling as a source of income.
This Is Vegas Casino is committed to providing a safer gambling environment for customers in the United Kingdom. The information below explains the controls, support options and practical steps available to help you keep gambling enjoyable and within your limits.
Our Commitment to Responsible Gambling
This Is Vegas Casino believes that responsible gambling is a shared responsibility between the operator and its customers. We aim to provide clear information, accessible control tools and appropriate support so that players can make informed decisions about their gambling activity.
Gambling should remain a leisure activity. It should not interfere with your finances, relationships, work, studies, health or other important commitments. We encourage every customer to set personal boundaries before playing and to review those boundaries regularly.
If gambling stops feeling enjoyable, begins to cause concern or becomes difficult to control, take action promptly. You can use the available account controls, contact our support team or seek help from an independent organisation.
Recognising Problem Gambling
Problem gambling can affect people in different ways, and it may not always be easy to identify at first. You may wish to pause and assess your habits if you notice that you are:
- Spending more time or money gambling than you originally intended.
- Chasing losses by continuing to play in an attempt to win money back.
- Borrowing money, selling possessions or missing financial commitments to gamble.
- Feeling anxious, irritable, restless or upset when you cannot gamble.
- Hiding or minimising your gambling from family, friends or colleagues.
- Neglecting work, education, relationships, sleep or other regular activities.
- Trying to reduce or stop gambling but finding that you cannot do so.
- Using gambling as a way to escape stress, loneliness, sadness or other difficult feelings.
Any one of these signs can be a reason to take a break and seek advice. You do not need to wait until gambling has caused serious harm before asking for support.
Self-Assessment and Limits
Before gambling, consider how much time and money you can reasonably dedicate to entertainment. Set limits when you are calm and not under pressure. Limits should reflect your personal circumstances and should never be based on expected winnings.
- Deposit limits: Set a maximum amount that you can deposit during a chosen period, such as a day, week or month.
- Loss limits: Decide the amount you can afford to lose and stop gambling when that limit is reached, regardless of whether you feel you are close to winning.
- Reality checks: Use reminders to monitor how long you have been playing and review your activity before deciding whether to continue.
- Cooling-off periods: Take a temporary break from gambling when you need time away, whether for a short period or longer.
- Self-exclusion: Request a longer-term restriction if you need to prevent yourself from accessing your account and gambling services.
Limits are most effective when they are set before play begins. Do not increase a limit simply because you have lost money or want to continue playing. A limit should protect your budget, not be adjusted to accommodate gambling.
Responsible Gaming Tools
This Is Vegas Casino provides account features intended to help customers monitor and manage their gambling. Available controls include:
- Deposit limit settings to help you control the amount added to your account over a selected period.
- Loss and wagering controls to support decisions about the amount you are prepared to spend.
- Reality check notifications that provide reminders about the duration of your gaming session.
- Account history and activity information so you can review deposits, withdrawals, bets and other relevant transactions.
- Cooling-off options that allow you to step away from gambling for a defined period.
- Self-exclusion arrangements for customers who want to restrict access for a longer period.
These tools are designed to support personal responsibility and should be used proactively. If you are unable to use a control as expected, or if you need help selecting an appropriate restriction, contact customer support before continuing to gamble.
Support and Assistance
If gambling is becoming difficult to control, please seek professional help. Speaking to someone early can make it easier to understand what is happening and decide on practical next steps. You can contact This Is Vegas Casino at support@this-is-vegas-casino.uk for assistance with account controls, breaks or self-exclusion.
Independent external organisations can also provide confidential information, advice and emotional support. They are not partners of, and are not operated by, This Is Vegas Casino:
- GamCare provides information, guidance and support for people affected by gambling.
- BeGambleAware offers independent information about safer gambling and sources of assistance.
- GAMSTOP provides a free online self-exclusion service for eligible customers who want to restrict access to participating online gambling businesses.
The National Gambling Helpline can be reached on 0808 8020 133. It is a free, confidential support service available 24 hours a day for anyone affected by gambling, including family members and friends.
If gambling is connected with immediate financial, emotional or personal danger, seek urgent assistance through the appropriate emergency or health service. Do not continue gambling while waiting for help or hoping to resolve the situation through further play.
Underage Gambling
Only individuals aged +18 or older may use the This Is Vegas Casino website. Underage gambling is not permitted. Age verification checks may be carried out before an account can be fully used, and further checks may be requested where appropriate.
Adults must not allow anyone under the age of 18 to access their account, use their payment methods or gamble through their device. Keep account details, passwords and payment information private. If you believe that a minor has accessed an account, stop all gambling activity and contact support immediately.
Parental Controls
Parents and guardians should take reasonable steps to prevent children from accessing gambling websites and applications. Account controls are not a substitute for supervision, particularly where a shared computer, tablet or mobile device is used.
- Use password protection on computers, phones, tablets and home internet services.
- Keep gambling account credentials and payment details confidential.
- Create separate user profiles for adults and children where possible.
- Install reputable parental control or internet filtering software.
- Review device and browser settings to restrict access to gambling content.
- Do not save account passwords or payment information on shared devices.
Parental control software is supplied by third parties and may not block every website or application. Check the provider's instructions and keep the software updated.
Tips for Staying in Control
The following habits can help keep gambling within reasonable boundaries:
- Set a gambling budget using disposable funds and keep it separate from essential household expenses.
- Decide how long you will play before starting and take regular breaks.
- Never gamble with money needed for rent, bills, food, savings or debt repayments.
- Do not chase losses or increase stakes to try to recover money quickly.
- Avoid gambling when you are upset, tired, intoxicated or under financial pressure.
- Do not borrow money or use credit to fund gambling.
- Keep a clear record of deposits, withdrawals and losses so that your activity remains visible.
- Balance gambling with work, family, social activities, exercise and other interests.
- Talk openly with someone you trust if gambling is causing concern.
- Use a cooling-off period or self-exclusion instead of relying only on willpower.
Winning does not mean that future results are more likely to go in your favour. Likewise, a losing session is not a reason to continue playing. Treat every session as a separate entertainment decision and stop when your planned limit is reached.
Changes to This Policy
This Is Vegas Casino may review and update this Responsible Gambling policy from time to time to reflect changes to our services, account controls, customer support arrangements or relevant guidance. The latest version will be made available on the website.
We recommend checking this page periodically so that you remain familiar with the available tools and support options. Any updated policy will apply from the date it is published, unless a different effective date is stated.
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